Frequently Asked Questions

What type of products do you offer?

Our product line includes a variety of classic favorites and new brands. From frozen foods to snacks to drinks, we supply it all!

Do you use modern equipment?

We only use new or refurbished equipment. All machines are thoroughly shop tested before installations to ensure all parts are properly functioning.

How often will you service our machines?

We will service your machines as often as needed. Rest assured, your machines will always be clean, well stocked and full of fresh products.

Do you take product requests?

We respond to product requests right away! We prioritize you, and are happy to work with you in deciding what types of products will be stocked in your machines. Have a request? Let us know!

Do you offer refunds?

We supply all of our customers with a system for refunds to ensure lost money is refunded promptly.

Do you respond to service calls in a timely fashion?

We respond to all service calls in a timely manner. Having problems with your machine? Call our office or email hello@headstartvending.com

Our employees don't typically carry cash. Any modern payment options?

All of our machines and kiosks are equipped with card readers that take credit cards, Apple Pay, and account cards.

How big are vending machines?

Most soda vending machines run about 80” H x 40” W x 35” D. Having the proper amount of room for the machine is essential. During the review and onboarding, we will request to measure and evaluate the space to ensure fit.

How long does it take to install a vending machine?

On average, it usually takes 15-20 business days to install a soda or snack machine. Our process is simple:

Step 1: Fill out our online contact form.
Step 2: We'll contact you to discuss your business needs. The representative will schedule a meeting to coordinate an in-person meet pursuant to determining where to install your vending machines and the products you want.
Step 3: The vending machines will be installed shortly after they're ordered.

CONTACT US

Please submit your request, and we will get back to you soon


Address


Houston, TX, US

About us

HeadStart provides vending machines FREE of charge. This means we take care of deliveries, repairs, and maintenance!

As a local company, we are always available to you so there is no need to wait days or weeks for service.

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